ETRANET Group has partnered with OTP banka Croatia for many years in the production and personalization of bank cards, providing reliable technology support in one of banking’s key operational areas. The partnership dates back to Splitska banka, later acquired by OTP banka Croatia, and began with the establishment of the bank’s first in-house EMV chip personalization center. This was followed by the migration from magnetic-stripe cards to EMV cards with SDA (static data authentication) chips, then migration to DDA (dynamic data authentication) chips, and later the implementation of contactless technology, which later opened the door to implementing solutions from other card vendors as well. Throughout this entire period, all Mastercard and Visa mandates for security and technology changes have been continuously monitored and implemented.
ETRANET Group today, as main outsourcing partner of OTP banka Croatia for data preparation and card personalization, is taking part, alongside AKD, in one of the largest bank card migration projects on the Croatian market, replacing the whole fleet of existing cards with new Visa cards for all OTP banka Croatia customers.
It’s a complex, multi-month project covering data preparation, production, personalization and distribution of cards across several phases, carried out under the highest security and operational standards.
Our role in the project is the automated and secure preparation of the data required to produce the cards, while our partner and subcontractor AKD, as a personalization center with years of experience, provides key support throughout the entire card issuance and personalization process.
The project is demanding given the large number of users and the need for flawless coordination across all processes. The goal is for the transition to be simple and virtually seamless for end users, with no extra administrative steps or changes to their existing banking habits.
We’re proud that, together with AKD and OTP bank Croatia, projects like this one confirm our position as a trusted technology partner to the financial sector in secure digital solutions and sensitive data management.
